FAQs
Frequently Asked Questions
Find straightforward answers about appointments, new patient visits, insurance, CDCP, family dentistry, and our Cornwall dental office.
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Patient questions
Appointments & First Visits
Booking, referrals, location, and preparing for your first appointment.
Are you accepting new patients?
Yes. York Street Dental Centre welcomes new patients of all ages. You can request an appointment online or call (613) 932-1620.
What should I bring to my first appointment?
Please bring a list of current medications, your dental insurance information if applicable, and any CDCP details if you are covered. If you have recent dental records or X-rays, those can also be helpful.
Do I need a referral?
No referral is required to book an appointment at York Street Dental Centre for routine family, preventive, restorative, or cosmetic dental care.
Where is the office located?
We are located at 118 York Street, Cornwall, ON K6J 3Y8. You can call (613) 932-1620 or use Get Directions on our contact page.
How do I request an appointment?
You can request an appointment through our online form or by calling (613) 932-1620. Submitting the form does not confirm an appointment—a team member will contact you to arrange your visit.
Patient questions
Coverage & Payment
Insurance billing, CDCP, accepted payment methods, and coverage questions.
Do you accept the Canadian Dental Care Plan?
Yes. York Street Dental Centre welcomes eligible patients covered by the Canadian Dental Care Plan. Visit our CDCP page for more information, and bring your coverage details to your visit.
Do you offer direct insurance billing?
Yes. For your convenience, we can submit eligible dental insurance claims directly to your insurance provider. Coverage and remaining balances vary by plan.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Interac, and cash. In-office payment plans may be arranged as needed.
Can you check my insurance coverage for me?
With your permission, our team can call your insurance company on your behalf to get your coverage breakdown.
Patient questions
Dental Care & Technology
Children's care, special needs, complete exams, and digital imaging.
Do you provide dental care for children?
Yes. Children's dentistry is part of our family dental care. We aim to make early visits comfortable and supportive for growing smiles.
When should my child first see a dentist?
Around age one, or when their first tooth appears. Early visits help build a positive, comfortable relationship with the dentist.
Do you accommodate special needs patients?
Yes. Dr. Topouzov can accommodate dental care for children, adolescents, and special needs patients — let us know how we can help when booking.
What does a complete dental exam include?
Diagnostic X-rays, oral cancer screening, gum disease evaluation, a check of every tooth for decay, and an assessment of existing restorations.
Do you use digital X-rays?
Yes. Our office uses low-radiation digital X-rays, digital panoramic imaging, and intraoral cameras for diagnosis and treatment planning.
Still have a question?
Talk with our Cornwall dental team
Every patient and dental concern is different. Contact our office if you need an answer about your appointment, coverage, or the care you may need.
Ready to book your visit?
New patients are welcome. Call us or request an appointment online.